Partnership<\/div><\/div>\n<\/td>\n
\n\n
Worldwide<\/div>\n
Global Deployment<\/div><\/div>\n<\/td>\n
\n\n
Significant<\/div>\n
Utilization Increase<\/div><\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n
<\/p>\n
\n
How an international technology consultancy revolutionized its resource management with dec\u00eddalo \u2013 and achieved significant increases in consultant utilization.<\/p>\n<\/div>\n
<\/p>\n
\n
\n<\/div>\n
<\/p>\n
\n
Company Profile<\/p>\n
\n\n\n \nAbout Detecon International<\/h2>\n<\/td>\n<\/tr>\n<\/table>\n Detecon International GmbH is an internationally operating technology consulting firm and part of the Deutsche Telekom Group. With consultants in Germany, China, Thailand, the Middle East, and other regions, Detecon advises companies worldwide on technology strategy, system architectures, technology implementations, and change management.<\/p>\n
Projects range from short strategy engagements to multi-year large-scale projects with extensive teams \u2013 from building complete telecommunications companies to regulatory consulting for national markets. In Germany, Detecon primarily works on a time-and-material basis, while internationally, fixed-price contracts predominate. Deutsche Telekom is the company’s largest individual client.<\/p>\n<\/div>\n
<\/p>\n
\n
\n
“Skills, CVs, and resource management are the production control of consulting \u2013 without it, nothing works. Every idle day of a consultant carries enormous opportunity costs. That’s pure EBIT you’re leaving on the table.”<\/p>\n
\u2014 Susanne Sonntag, former Head of Competence & Resource Management<\/span><\/p>\n<\/p><\/div>\n<\/div>\n<\/p>\n
\n
\n
Starting Point<\/p>\n
\n\n<\/svg><\/td>\n\nThe Challenge<\/h2>\n<\/td>\n<\/tr>\n<\/table>\n Before implementing dec\u00eddalo, Detecon faced several challenges in resource management:<\/p>\n
\n\n\n\n
\n
<\/svg>\n <\/div>\nLack of Transparency<\/h3>\n It was unclear which consultants were available when. For short-notice requests, there was no overview of available capacities and matching skills.<\/p>\n<\/p><\/div>\n<\/td>\n
\n\n
\n
Forward Planning<\/h3>\n Project managers often reported releases only on the final day. Proactive staffing planning was barely possible.<\/p>\n<\/p><\/div>\n<\/td>\n
\n\n
\n
<\/svg>\n <\/div>\nFragmented Systems<\/h3>\n Excel spreadsheets, local files, and various tools \u2013 without a central system, consistent resource management was impossible.<\/p>\n<\/p><\/div>\n<\/td>\n<\/tr>\n<\/table><\/div>\n<\/div>\n
<\/p>\n
\n
\n
“The staffing process was like quicksand: you never knew exactly where you stood. Today we have solid ground beneath our feet.”<\/p>\n
\u2014 Susanne Sonntag<\/p>\n<\/p><\/div>\n<\/div>\n
<\/p>\n
\n
Evaluation<\/p>\n
\n\n\nThe Decision for dec\u00eddalo<\/h2>\n<\/td>\n<\/tr>\n<\/table>\n After a comprehensive market evaluation, the choice fell on dec\u00eddalo \u2013 for two decisive reasons:<\/p>\n
\n\n\n\n
01<\/div>\n
Perfect Fit<\/h3>\n dec\u00eddalo understands the specific requirements of a consultancy: skill profiles, availabilities, project histories \u2013 everything in one system built for consultants.<\/p>\n<\/p><\/div>\n<\/td>\n
\n\n
02<\/div>\n
Partnership at Eye Level<\/h3>\n Not a rigid product, but a partner who listens. dec\u00eddalo developed features precisely tailored to Detecon’s processes.<\/p>\n<\/p><\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n
<\/p>\n
\n
\n
“With large vendors, you’re one of many. With dec\u00eddalo, we felt: they really care about our problems.”<\/p>\n
\u2014 Susanne Sonntag<\/p>\n<\/p><\/div>\n<\/div>\n
<\/p>\n
\n
\n
Rollout<\/p>\n
\n\n\nThe Implementation<\/h2>\n<\/td>\n<\/tr>\n<\/table>\n \n\n\nImplementing dec\u00eddalo was a change management process. Consultants who had worked with their own Excel spreadsheets for years had to be convinced to enter their data into a central system.<\/p>\n
The key to success: visible value from day one. As soon as the first teams noticed that dec\u00eddalo concretely helped them with project acquisition and staffing, acceptance grew quickly. Senior leaders recognized the strategic value of transparency \u2013 and consultants appreciated that their skills and experience were finally systematically visible.<\/p>\n
Particularly important was the close collaboration with the dec\u00eddalo team: adaptations to Detecon’s specific processes \u2013 such as mapping time-and-material and fixed-price contracts, international locations, and the complex skill taxonomy \u2013 were developed together.<\/p>\n<\/td>\n
\n <\/p>\n
\n
\n
“Acceptance comes through benefit. Once a consultant sees that they’re being proposed for an exciting project through dec\u00eddalo, they willingly maintain their profile.”<\/p>\n
\u2014 Susanne Sonntag<\/p>\n<\/p><\/div>\n<\/div>\n
<\/p>\n
\n
Impact<\/p>\n
\n\n<\/svg><\/td>\n\nThe Results<\/h2>\n<\/td>\n<\/tr>\n<\/table>\n The implementation of dec\u00eddalo has brought measurable improvements in several areas at Detecon:<\/p>\n
\n\n\n\n
\n
Higher Utilization<\/h3>\n Significant increase in consultant utilization through improved matching processes and early availability signals.<\/p>\n<\/p><\/div>\n<\/td>\n
\n\n
\n
<\/svg>\n <\/div>\nFaster Staffing<\/h3>\n Open positions are filled more quickly because matching consultants can be identified with just a few clicks.<\/p>\n<\/p><\/div>\n<\/td>\n<\/tr>\n
\n\n\n
\n
Skill Transparency<\/h3>\n For the first time, a complete picture of all competencies in the organization \u2013 as a foundation for strategic workforce planning.<\/p>\n<\/p><\/div>\n<\/td>\n
\n\n
\n
<\/svg>\n <\/div>\nBetter Forecasts<\/h3>\n Forward-looking planning becomes possible: Who will be available when? Where are bottlenecks forming? Data instead of gut feeling.<\/p>\n<\/p><\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n
<\/p>\n
\n
\n
\n\n\n \nThe COVID-19 Test<\/h3>\n The COVID-19 pandemic became an involuntary stress test \u2013 and dec\u00eddalo passed. When projects were suddenly paused or restructured, Detecon was able to quickly redeploy consultants. Real-time transparency over availabilities and skills made it possible to manage capacities flexibly \u2013 a decisive advantage in the crisis.<\/p>\n<\/td>\n<\/tr>\n<\/table><\/div>\n<\/div>\n
<\/p>\n
\n
\n
“The COVID period showed: those who know their resources can react faster. dec\u00eddalo was worth its weight in gold during this phase.”<\/p>\n
\u2014 Susanne Sonntag<\/p>\n<\/p><\/div>\n<\/div>\n
<\/p>\n
\n
\n
Cultural Change<\/p>\n
\n\n\nTransparency as the Foundation of Trust<\/h2>\n<\/td>\n<\/tr>\n<\/table>\n A central effect of dec\u00eddalo that goes beyond pure metrics: transparency creates trust. When consultants see that their competencies are fairly and completely represented, their willingness to actively use the system increases.<\/p>\n
For management, transparency means the ability to make data-driven decisions \u2013 both in project staffing and in strategic competency development. Instead of relying on personal networks and the experiential knowledge of individual managers, an objective data foundation is available.<\/p>\n<\/p><\/div>\n<\/div>\n
<\/p>\n
\n
Outlook<\/p>\n
\n\n\nAI-Powered Innovation<\/h2>\n<\/td>\n<\/tr>\n<\/table>\n With the latest version of dec\u00eddalo (V3), artificial intelligence enters the picture. The platform uses AI to generate matching suggestions, identify skill gaps, and create utilization forecasts.<\/p>\n
For Detecon, this means: the next step from data-driven to AI-powered resource management. The years of data accumulated in dec\u00eddalo provide the ideal foundation for this \u2013 yet another advantage of early adoption.<\/p>\n<\/div>\n
<\/p>\n
\n
\n
“We’ve been building up data for years. Now that AI is coming into play, this investment is paying off twice over.”<\/p>\n
\u2014 Susanne Sonntag<\/p>\n<\/p><\/div>\n<\/div>\n
<\/p>\n
\n
\n
CONCLUSION<\/p>\n
“Functionality is one thing, collaboration is another \u2013 both work, are enjoyable, and generate value. Those are the two reasons why we recommend dec\u00eddalo.”<\/p>\n
\u2014 Susanne Sonntag, Detecon International GmbH<\/p>\n<\/p><\/div>\n<\/div>\n
<\/p>\n
\n
What Susanne Sonntag recommends to other companies:<\/h3>\n “Rely on proven SaaS solutions instead of custom developments. You get standards, best practices, and easy customization options \u2013 with a partner who works together with you to find solutions.”<\/p>\n<\/div>\n
<\/p>\n
\n
<\/div>\n
\n\n\n www.decidalo.com<\/a>\n <\/td>\n \n www.detecon.com<\/a>\n <\/td>\n<\/tr>\n<\/table>\n<\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"
SUCCESS STORY Detecon International GmbH Global Resource Management with dec\u00eddalo 7+ Years Partnership Worldwide Global Deployment Significant Utilization Increase How an international technology consultancy revolutionized its resource management with dec\u00eddalo \u2013 and achieved significant increases in consultant utilization. Company Profile About Detecon International Detecon International GmbH is an internationally operating technology consulting firm and part […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-34808","page","type-page","status-publish","hentry"],"yoast_head":"\n
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![\"Detecon](\"https:\/\/dedicalo-neu.leineglueck-demo.de\/wp-content\/uploads\/2025\/09\/Querformat-18.png\")
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